CASE STUDY
TAXI APP

Taxi is designed to help users reach their destinations more quickly by utilizing various modes of transport, including the most rapid taxis available nearby.

Plus mobile device

Overview

ROLE
UX Designer

Timeline
40+ hours

Tools Used

Introduction

Taxi Booking App is a transportation app designed to help users reach their destinations more quickly by utilizing various modes of transport, and find the  best taxis available nearby.

Challenge

The client’s business goal was to create a new safe and reliable taxi service; taxi Booking App will help users instantly book a ride — within a few taps and swipes on their mobile phones and with the opportunity to instantly make payments via the app itself.

Project Goals

Offer a user-friendly platform for easy browsing, selection, and purchase of products, ensuring convenient shopping and broad customer accessibility.

DEFINE

Affinity Mapping

The affinity map was done to help me organize data into clusters based on relationships, using sticky notes to group related insights or observations. It helps me visualize patterns, prioritize actions, and foster collaborative decision-making for the taxi app.

 

The insight of this affinity map is to organize key app features and user interactions into specific categories such as booking, safety, payment, driver experience, user feedback, promotions, and technology. Each category is represented with specific functionalities and tools aimed at enhancing user experience, safety, efficiency, and engagement within the app interface.

 

 

Competive Analysis

I has conducted competitive analysis  to understand market trends and user expectations.

Conclusion

Our competitive analysis revealed that users preferred Uber’s real-time ride tracking feature, which we decided to incorporate.

 

Design Rationale

Made design decisions based on user feedback and best practices.

Example: “We chose a dark theme to reduce eye strain during nighttime use, based on user preferences and competitor analysis.”

Ideation

User Flow

Persona Development

The personas offer diffirent kind of user needs and behaviors to guide the development of a user-centric taxi booking app.

Style guide

The design system with reusable elements like typography, colors, and buttons. I transformed these elements into components and integrated them into the cards featured throughout the prototype.

Typography and Color Scheme

Button and toggles

Prototype

Sketches


Final Design